Greetings! There are many different ways that individual breeders operate and I know you are here because you want a better understanding of our unique process. We hope this page helps to show you what you can expect when you work with Winding Creek Ranch! We don't just sell puppies. We work hard for our clients, in order to provide support, education, and a whole unique experience. Let us know if you have any questions! :)
***Scroll to Item # 13 for Delivery Options!!
1. Email us - The first thing to do is send an email to: wcrgoldendoodles@yahoo.com in order to establish a connection. If you know that you are 100% ready to commit to working with Winding Creek Ranch, you are welcome to go ahead and fill out the application but please do not skip this step. If you do not email us, past experience has taught us that our emails will most likely wind up in your SPAM folder. :(
2. Fill out the application After you have already emailed us, we will need to receive a fully filled out Application. This initial information helps us determine which litters will or will not work for you, questions we may have for you, and allows us to move forward with your reservation, from our end. Please only fill this out once you are 100% sure that you want to work with Winding Creek Ranch on your upcoming adoption. (You'll want to avoid hitting the Enter key, until finished with the form, or it will submit prematurely.) If you still have questions, please reach out via email at: wcrgoldendoodles@yahoo.com
3. Choose a litter If you already know which litter you'd like to reserve a spot in, that's great! If you need our help to figure it out, please reach out and we will answer all of your questions. Please know that there is an overwhelming amount of misinformation out there about generation, gender, etc. We love opportunities to help our clients navigate this confusion. This is a big part of the service we strive to bring to you. :)
4. Pay the 1st Installment - Once you've figured out which litter you wish to place your reservation with, it's time to secure your spot by paying the 1st Installment of $500. We will send you an email with instructions on how to take care of that payment, via Venmo or Paypal. If you don't have Venmo, you can pay through GoodDog, with a credit or debit card, even without a Paypal account. If you have questions about other methods of payment, don't hesitate to ask. Your 1st Installment will go towards your puppy.
5. Preparation OK, this might be the worst part of the process because it involves waiting! haha If your chosen litter has not yet been born, you will not hear from us until we are either reporting a confirmed pregnancy or with a litter announcement. If you litter has been born already, we will be in contact with you, periodically, by sending preparation emails and updating the photo album. We strive to make this as simple and painless of a process as possible! :)
6. Litter Announcement Once the litter has been born, we send out a litter annoucement email which lets you know how many puppies there are and will include a link to join the Google Photo album for that litter. There will already be at least one new litter pic in the album!
7. Puppy Pictures Once a litter is born, a Google Photo album is created. You will receive a link to view the pictures and if you have a Google account, you should join the Google Photo album so you will receive notifications when new pics are added. If you do not have a Google account, and don't wish to create one, you will need to file the email, containing the link, so you have easy access to the photo album anytime you want. We typically add new pictures each week, on no particular day. :)
8. Preparation We send a great deal of information, via email, between the time your puppy is born and it goes home with you. We take this information very seriously and want you to feel 100% prepared on the day you are taking your new puppy home. These emails cover almost everything and it is highly recommended to either print these out or file them in an email folder for future reference. Our clients always tell us that they appreciate this part of the process. Anything that isn't covered in the emails, we will clear up in our pre-pickup, group, Zoom meeting that we have for each litter.
9. Allocation Questionnaire At some point, after the puppies are born, you will receive this important email. This is different from the puppy application that you originally filled out. The purpose of this is solely to create a profile that shows us what makes you and/or your family unique. We need to have this information, in order to help you choose the perfect puppy! Please read about our professional allocation process HERE.
9. Temperament Testing When the puppies are 7 wks old, temperament testing will be done. This information is invaluable to ensure you get a puppy that is compatible with your household. Our goal is to create a situation where each client and puppy will have the most successful outcome possible. Our past clients have been very pleased with this professional and science-backed approach.
10. Allocations After the puppies have been temperament tested, at 7 wks of age, we have a few options for how your pup can be matched with your family. It will be done in order of deposit. We will assist you in choosing your puppy or if you would like, we will choose for you. We are very experienced with doing so. With an assisted allocation process, you will be presented with temperament profiles and new portraits of each puppy that would be compatible with your family. You will choose from those options. This is a very exciting process and we can't wait to go through it with you!
11. Zoom meeting A few days before you are scheduled to pick your puppy up, we will have a group Zoom meeting to discuss everything from crate placement, to feeding schedules, to socialization, and everything in between. It's more like a class and the feedback has been extremely positive from our past clients. You'll have ample opportunity to make sure all of your final questions are asked and answered during this meeting.
12. Warranty & Spay/Neuter Agreements We utilize digital signing company called Sign Now for our warranty. Spay Secure takes care of our spay/neuter agreements. At some point, after your puppy has been born and prior to your puppy leaving, you will receive an invitation to sign these documents. You will receive a fully signed, hard copy, of your warranty, in your puppy's binder.
13. Puppy Pick-up/Delivery
Pick-up Onsite - This is the day you've been waiting for! If you are coming to pick up your puppy in person, we have a curbside pick-up. At this point, everything has been taken care of already so all there is left to do is take your puppy home! Your puppy will be ready to go, as well as your puppy's binder, Snuggle Puppy (acclimation aid toy), collar, and leash.
Airport Meeting - If you are flying in, we will meet you at Indianpolis International Airport, with your puppy, and you can then take your puppy home as carry-on. We do not charge extra to drive to the airport, even though it's 2 hrs round trip for us. We thank you, in advance, for being willing to adopt from us, in spite of your distance from us! Don't hesitate to ask about this process. We've had clients fly in anywhere from California, to New York, to Florida, and anything in between!
Flight Nanny - We also have flight nanny services available, for an additional fee, if you wish to have a trusted Winding Creek Ranch team member personally escort your puppy to a major airport near you, where you will meet them to get your puppy. The cost for this service is figured based on the airfare for the puppy's nanny, the $125 carry-on charge for the puppy, and $300 for the flight nanny's time and travel expenses. When considering the cost of delivery, keep in mind...if you travel yourself, you will have to pay for your own flight plus the $125 fee to carry the puppy with you one way, buy a soft-sided carrier that you'll probably only use once, parking for the day, meals, and you have the inconvenience of planning, scheduling, and traveling. Many of our clients prefer to leave this all to us and love the stress free convenience of using our flight nanny service. We are more than happy to give you a price quote, for this service, for a puppy already born.
Ground Transport - If you need us to deliver your puppy to you, by car, we can bring it for $1.25/mile figured on round trip miles. We will stop frequently for the puppy's well being. If the one-way trip is over 4 hrs, we require an overnight stay which will add $200 to the overall cost of transport. This is in addition to the mileage fee. In some cases, it becomes more economical to use the flight nanny service.
Don't hesitate to reach out for a quote for one of our delivery services! :)
14. Ongoing support In the event you ever have a question regarding your puppy, we welcome emails, even if it's many years down the road. We now consider you are part of the Winding Creek Ranch family! We even have a private Facebook group that you can join, after you have possession of your puppy! :)
We hope this helps you feel confident in our process,
which is designed to be an engaging experience,
ultimately providing you with
a new, furry friend
who will be a much-loved companion
for many years!
Learn what is included with your puppy below...
Thank you! :)
|
